Terms and Conditions

The Better Option AB – UK Terms & Conditions



Purchases from The Better Option AB that runs www.parasiteclinic.co.uk are available to all countries within the EU, UK, Norway and Switzerland.

Refund Policy

The Better Option AB that runs www.parasiteclinic.co.uk provides a full refund on the purchase price of our sold test-kits, excluding any shipping fee, under the circumstances that a claim to withdraw from this purchase agreement has been made within 14 days of the purchase date and as you have returned your unused test-kit. The refund will be issued no later then 14 days after receiving your returned test-kit. 

Payment Methods

The Better Option AB accepts online payment by credit card or through Klarna. The charge to your credit card occurs at the time of the purchase or shortly thereafter. Cardholders are responsible for online transactions. The Better Option AB accepts all payment options provided by Klarna.

Shipping Policy

Test-kits are shipped from The Better Option AB approximately within two (2) business days of receiving your order. 

Shipping Costs

Shipping details and additional information about the shipping costs are available during the checkout process on our website where the shipping cost is added to your order. We are able to ship to addresses within the EU, UK, Norway and Switzerland. 

Other Terms and Conditions

The Better Option AB reserves the right to change the terms and conditions of sale at any time. Customers are encouraged to review the terms and conditions for any changes or updates.

Terms of Service

This is a legal agreement between you and The Better Option AB stating the terms that govern your purchase and online order at www.parasiteclinic.co.uk. This agreement, together with all its updates, additional terms, rules and policies, collectively constitute the “agreement” between you and The Better Option AB. When processing your online order you are asked to agree to these terms. These terms must accepted to place an online order. The Better Option AB can refuse your online order for noncompliance with any part of this agreement.

  1. Definition of The Better Option AB online order cart through www.parasiteclinic.co.uk. The Better Option AB is the provider of the online order cart (the “service”) that permits you to order test-kits under certain terms and conditions set forth in this agreement.
  2. Privacy. The Better Option AB is committed to protecting the privacy of your personal details and health information. The Better Option AB is the sole owner of the information collected on this website. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. This site contains links to other sites, The Better Option AB is not responsible for the privacy practices or the content of such sites.
    • Personal Information collected by The Better Option AB is done so in order to process specific areas of the parasiteclinic.com website. You may be required to give contact information such as your email address and additional contact information as well as other personal information. We may also require that you establish a username and a password. In addition we may collect information that you voluntarily provide to us through questionnaires or surveys.
    • The Better Option AB – www.parasiteclinic.com and the use of your Information. The Better Option AB may use your personal information to provide you with service or product information that you have requested and to respond to your questions regarding our services, billing, use of our website and to evaluate our services or products as well as to conduct customer surveys. With your consent, we may use your information to send additional information that may be of interest to you and to an email address obtained. You may choose to discontinue receiving any promotional emails and materials from us at any time. Please contact us at hello@parasiteclinic.co.uk should you receive information from us that you are no longer interested in receiving.
    • Security. When you submit sensitive information via the website, your information is protected both online and off-line. Any website area where patient or customer information is displayed is secured by encryption-protected passwords, and transmission of sensitive information is protected using SSL encryption.Your personal information is also restricted in our workplace. Only ParasiteClinic employees who need the information to perform a specific task have access to personally identifiable information. Our employees are trained on our security and privacy practices, and our servers that contain personally identifiable information are kept in a secure environment.
    • Notification of Changes. The Better Option AB will change and update this policy when needed and will identify that the policy has changed by changing the effective date at the bottom of this page. 
    • Cookies. In order to provide better services on our webpage, The Better Option through www.parasiteclinic.com may use an internet tool called cookies. A cookie is a piece of data stored on your computer’s hard drive. We may use cookies to inform us when you have visited our webpage and to retrieve certain information previously provided by you. We may also use cookies to keep track of information about your current visits on our website these will be discarded as soon as you close your web browser. Cookies allows us to make the navigation through our website easier for our visitors and compiles statistics that we use to improve our website. Usage of a cookie is in no way linked to any personal identifiable information while visiting our website.
    • Usage Rules
      Your purchase and order of our test kits through www.parasiteclinic.co.uk are conditioned upon your prior acceptance to the terms of this agreement.

3. Termination

  • If you fail to comply with any of the provisions in this agreement, including but not limited to failure to make a payment of due fees or failure to provide us with a valid credit card upon purchase or accurate and complete registration information, The Better Option AB at its sole discretion and without notice may: (i) terminate this agreement and/or your account ii) hold you liable for all amounts due in your account and (iii) prevent access to our webpage online cart.
  • Termination of Service. The Better Option AB reserves the right to modify, suspend, or discontinue the service of online orders at any time without notice. The Better Option AB will not be liable to you or to any third party should it exercise such rights.

4. Changes

  • The Better Option AB reserves the right to update, revise, supplement, and otherwise modify this agreement and to impose new or additional policies, terms or conditions on the use of our services. Such updates, revisions, supplements, modifications, and additional policies, terms, and conditions (collectively referred to in this agreement) will be effective immediately and incorporated into this agreement. 

5. Miscellaneous

  • These Terms of Service constitute the entire agreement between you and The Better Option AB and govern your use of the online ordering service. The Better Options AB failure to enforce any right or provisions in these terms of service will not constitute a waiver of such provision or any other provision of these terms of service. The Better Option AB will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Terms of Google Translation Use 

The Google Translate service is a means by which The Better Option AB provides translations of content on www.parasiteclinic.co.uk and is meant solely for the convenience of non-English speaking users on the website. The translated content is provided directly and dynamically by Google; The Better Option AB has no direct control over the translated content as it appears using this tool. Therefore, in all contexts, the English content, as directly provided by The Better Option AB is to be held authoritative. The use of the Google Translate functionality and/or content is also subject to the terms and conditions of the privacy policy of The Better Option AB as well as terms & conditions policy, privacy act statement and link exchange policy which govern the use and information services and content of www. parasiteclinic.co.uk by The Better Option AB. These Terms of use may be changed by The Better Option AB at any time and without notice.

Right to Discontinue Google Translation Service

The Better Option AB reserves the right to discontinue providing any or all of the Google Translate functionalities and/or content at any time and to require you to cease displaying, distributing or otherwise using any or all of the content provided by the Google Translate for any reason including, without limitation, your violation of any provision of these Terms of Use. The Better Option AB assumes no liability for any of your activities in connection with use of the Google Translate functionality or content in connection with use of the Google Translate functionality or content.

Notice of Data Processing

Under the General Data Protection Regulation (GDPR) issued by the European Commission, the The Better Option AB is a third-party processor of your patient’s Personal Data; you, the Practitioner/Clinician, are the controller and/or processor as applicable of the personal data under the European Data Protection Legislation; each party will comply with the obligations applicable to it under the GDPR Legislation with respect to processing of Customer Personal Data.

Updated: December 3, 2022

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